Client Support Center
Please use the following contact information for technical support requests only.
For best practices on hardware, software, security, and more, please review our Customer Guidelines.
Before you begin...
Our help desk is actively staffed from 8am-5pm. You can submit a new service request by sending an email to: [email protected].
Be sure to include the following, if at all possible:
Summarize the problem in your email subject line.
Description of the problem in the body of your email.
Screenshot. Screenshots are helpful.
Error message. If you get an error message, open it up and cut/paste it into your email.
Username that had the problem and what they were doing at the time.
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